“Effective Conflict Management Strategies for Nurse Leaders: Creating a Positive Team Environment”

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“Effective Conflict Management Strategies for Nurse Leaders: Creating a Positive Team Environment”

You have been working with your assigned nurse leader for approximately one month and have had the opportunity to observe that person’s ability to lead a team. Nurse leaders are often faced with a difficult employee. There is a difficult employee (a peer) on your team creating disharmony through lack of initiative, failure to complete tasks, and speaking disrespectfully to other staff members. This difficult employee’s negative behavior is affecting team performance and effectiveness, job satisfaction, and turnover rate on the unit. Discuss best practice conflict management skills that the nurse leader can use to create a safe space to diffuse the conflict and create a collegial environment where teamwork is valued and ideas can flourish. Consider your own conflict management style. Would your conflict management style be effective in achieving resolution? Explabciin why or why not.

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