“Addressing Workplace Burnout and Understaffing in Healthcare: Applying the IOM Quality Framework and Risk Management Principles”

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There are many challenges and risks in healthcare that affect clinical care and/or business continuity in your context. After reading and watching the videos of the Week 1 content and Week 2 content, it is time to reflect how it applies to real-life examples.Your task:1. Reflect on a problem** in healthcare from your workplace, experience as a consumer, or the health sector you are familiar with.**WORKPLACE ISSUE = understaffing, overworked, workplace burnout/stress2. Describe how it applies to the 6 dimensions of the Institute Of Medicine (IOM) quality framework [[ refer to Schedule 1 below ]]. Explain why.3. Identify the appropriate risk management principles (see SCHEDULE 2 below) of assessment and treatment that apply to your situation, and evaluate the clinical risks. Comment on how they might affect clinical care and/or business continuity in your context.SCHEDULE 1:
Six Domains of Health Care Quality
A handful of analytic frameworks for quality assessment have guided measure development initiatives in the public and private sectors. One of the most influential is the framework put forth by the Institute of Medicine (IOM), which includes the following six aims for the health care system.[1]Safe: Avoiding harm to patients from the care that is intended to help them.
Effective: Providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit (avoiding underuse and misuse, respectively).
Patient-centered: Providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.
Timely: Reducing waits and sometimes harmful delays for both those who receive and those who give care.
Efficient: Avoiding waste, including waste of equipment, supplies, ideas, and energy.
Equitable: Providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.SCHEDULE 2:
Traditional risk management processes explored are as follows:
Establish goals & context
Identify how risks arise
Analyse the risk
Estimate risk level
Measure ‘likelihood’ & ‘consequence’ – risk matrix
Evaluate risk
Treat risk

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