Swamped with your writing assignments? Take the weight off your shoulder!
Submit your assignment instructions
OPERATIONS MANAGEMENT author Stevenson McGraw Hill 14 edition ISBN 978-1-260-71842-3
Case study – Wegmans page 33 Questions 1-3
Concise two page
NO MORE THAN TWO PAGES
There is no need to be wordy here. Just answer the questions and no submission should be more than two typed pages per case. I will be looking for your writing skills and concise content. Can you apply what you have learned in the chapter to the case at hand? Solid references are preferred over your opinions.
1. How do customers judge the quality of a supermarket?
2. Indicate how and why each of these factors is important to the successful operation of a supermarket:
a. Customer satisfaction
c. Capacity planning
e. Inventory Management
f. Layout of the store
3. What are some of the ways Wegmans uses technology to gain and edge over its competition?