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Students will review a scenario about a student, as well as the interactions between an educator and a parent related to that student. This scenario will contain a conflict between the educator and the parent.
Identify the potential conflict between the educator and the parent, as well as the possible reactions the educator and parent may have in relationship to that conflict,
Identify the potential solutions for solving this conflict between the parent and family (using the Conflict Resolution for Parents and Families worksheet), as well as the impact of each of the solutions,
A consensus about the appropriate solution to solve the conflict between the educator and the parent (with a discussion of how data will be collected to determine if the solution worked), and
Identification of the best way to approach the conflict-resolution process with the parent (e.g., how to start the conversation, best ways to engage the parent as an active member of the conflict resolution process).