Explain why that character’s course of action was effective.

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Once Commander Lovell uttered those fateful words, “Houston, we have a problem,” the entire mission changed. No longer were these astronauts attempting to land a party on the moon; the astronauts were simply trying to make it home alive, and Mission Control was attempting to assist them by whatever means they had available.
Start by reading Crisis Management: An extended reference framework for decision makersLinks to an external site. [PDF File, 4.1MB] by Alessandro Carone and Luigi Di lorio.
For this discussion, you will:
Select three out of the eleven tips listed in the Caron and Di lorio article (p. 353).
Point to an example from Apollo 13 when a character(s) successfully illustrates the lesson from each tip.
Explain why that character’s course of action was effective.

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