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Case Scenario: You have just been hired to serve as the Program Manager of a local agency that provides youth development services. There are 4 staff members who will be reporting to you. In the first team meeting that you host, people were very hesitant to speak and you noticed there was tension in the room. When meeting with staff individually, one person explains that she feels the work culture at the agency is “toxic.” Another member admitted that the team consistently misses deadlines and submits late reports. Lastly, all 4 staff indicate that there is persistent gossiping within the department.
Please answer the following questions to outline how you will address the concerns of the team.
In Your Essay Include:
What specific strategies will you take to help build a “high performance” team?
Explain at least 3 strategies
Harley-McClaskey (2017) stated, “Leadership is built around relationships, and trust is the foundation of every relationship” (p.88). What specific methods would you use to improve trust among your team members?
Describe at 3 least methods
Describe the difference between a manager and a leader