Emotional intelligence and its four domains

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2.2 Action Required:
Chapter 2 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short video at the following link
Incivility – Disrespect at work place. – YouTube
2.3 Test your Knowledge (Question):
In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.
After watching the video, summarize some forms of workplace incivility.
3.2 Action Required:
Chapter 3 & 4 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short videos at the following links:
Groupthink – A short introduction – YouTube
Adam Grant: Avoid groupthink (in a real way) – YouTube
Cross cultural communication | Pellegrino Riccardi | TEDxBergen – YouTube
3.3 Test your Knowledge (Question):
In chapter 3, you learn about groupthink. Identify this concept and summarize its symptoms.
After watching the cross-cultural communication video, identify some common cultural differences.

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