Swamped with your writing assignments? Take the weight off your shoulder!
Complete tasks 1–4 for that mini-case and post your results. Your audience is a systems analyst.
Victorian Creations specializes in the reproduction of furniture from the Victorian era. Recently the
company updated its payroll software as an in-house development project. Users and IT staff
members have completed comprehensive training sessions. The system has been operational for
about six weeks, and no major problems have occurred. You are responsible for the postimplementation evaluation.
1. What are some techniques you might use to obtain an accurate evaluation?
2. What are some specific questions you would include in a questionnaire? Who should receive the
3. Are there general guidelines that apply to the timing of a post-implementation evaluation? What
4. Is this the best time to schedule a post-implementation evaluation? Why or why not? Are there
other options? What are they?