Change Implementation and Management Plan Criteria Outstanding (100%) Excellent (85%) Good (75%) Fair (60%) Poor (0%) Executive Summary Provides a thorough and concise summary of Change Implementation and Management Plan Presentation “Communicating Proposed Changes: A Detailed Plan for Risk Mitigation and Stakeholder Involvement” “Assessing Workplace Environment: Issues of Health, Civility, and Incivility in Healthcare Organizations” “Promoting Civility in the Civil Workplace: Strategies for Nurses and Nurse Leaders”

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Change Implementation and Management Plan

Criteria Outstanding
(100%) Excellent
(85%) Good
(75%) Fair
(60%) Poor
(0%)
Executive Summary Provides a thorough and concise summary of Change Implementation and Management Plan Presentation “Communicating Proposed Changes: A Detailed Plan for Risk Mitigation and Stakeholder Involvement” “Assessing Workplace Environment: Issues of Health, Civility, and Incivility in Healthcare Organizations” “Promoting Civility in the Civil Workplace: Strategies for Nurses and Nurse Leaders”

Assignment: Change Implementation and Management Plan
It is one of the most cliché of clichés, but it nevertheless rings true: The only constant is change. As a nursing professional, you are no doubt aware that success in the healthcare field requires the ability to adapt to change, as the pace of change in healthcare may be without rival.
As a professional, you will be called upon to share expertise, inform, educate, and advocate. Your efforts in these areas can help lead others through change. In this Assignment, you will propose a change within your organization and present a comprehensive plan to implement the change you propose.
To Prepare:
Review the Resources and identify one change that you believe is called for in your organization/workplace.
This may be a change necessary to effectively address one or more of the issues you addressed in the Workplace Environment Assessment you submitted in Module 4. It may also be a change in response to something not addressed in your previous efforts. It may be beneficial to discuss your ideas with your organizational leadership and/or colleagues to help identify and vet these ideas.
Reflect on how you might implement this change and how you might communicate this change to organizational leadership.
The Assignment (5-6-minute narrated PowerPoint presentation):
Change Implementation and Management Plan
Create a 5- or 6-slide narrated PowerPoint that presents a comprehensive plan to implement changes you propose.
Your narrated presentation should be 5–6 minutes in length.
Your Change Implementation and Management Plan should include the following:
An executive summary of the issues that are currently affecting your organization/workplace (This can include the work you completed in your Workplace Environment Assessment previously submitted, if relevant.)
A description of the change being proposed
Justifications for the change, including why addressing it will have a positive impact on your organization/workplace
Details about the type and scope of the proposed change
Identification of the stakeholders impacted by the change
Identification of a change management team (by title/role)
A plan for communicating the change you propose
A description of risk mitigation plans you would recommend to address the risks anticipated by the change you propose.
Learning Resources
Required Readings
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
Chapter 4, “Practice Model Design, Implementation, and Evaluation” (pp. 99–154)
Cullen, L., & Adams, S. L. (2012). Planning for implementation of evidence-based practice. Journal of Nursing Administration, 42(4), 222–230.
Pollack, J., & Pollack, R. (2015). Using Kotter’s eight stage process to manage an organizational change program: Presentation and practice. Systemic Practice and Action Research, 28(1), 51-66.
Seijts, G. H., & Gandz, J. (2016). Transformational change and leader character. Business Horizons, 61(2), 239-249.
Tistad, M., Palmcrantz, S., Wallin, L., Ehrenberg, A., Olsson, C. B., Tomson, G., …Eldh, A. C. (2016). Developing leadership in managers to facilitate the implementation of national guideline recommendations: A process evaluation of feasibility and usefulness. International Journal of Health Policy and Management, 5(8), 477–486. doi:10.15171/ijhpm.2016.35. Retrieved from http://www.ijhpm.com/article_3183_5015382bcf9183a74ef7e79b0a941f65.pdf
Required Media
TEDx. (2013, January). Six keys to leading positive change: Rosabeth Moss Kanter at TEDxBeaconStreet [Video file]. Retrieved from
Optional Resources
Review these instructions for guidance on how to create a narrated PowerPoint presentation.
https://support.microsoft.com/en-us/office/record-a-slide-show-with-narration-and-slide-timings-0b9502c6-5f6c-40ae-b1e7-e47d8741161c
Rubric Detail
Select Grid View or List View to change the rubric’s layout.
Name: NURS_6053_Module05_Week11_Assignment_Rubric
Grid View
List View
Excellent Good Fair Poor
Create a 5- or 6-slide PowerPoint that presents a comprehensive plan to implement changes you propose. Your Change Implementation and Management Plan should include the following:
· An executive summary of the issues that are currently affecting your organization/workplace (this can include the work you completed in your Workplace Environment Assessment).
· A description of the changes being proposed.
· Justifications for the changes, including why addressing them will have a positive impact on your organization/workplace.
36 (36%) – 40 (40%)
The narrated presentation accurately and completely presents a comprehensive plan to implement proposed changes.
The narrated presentation accurately and thoroughly describes the issues currently affecting the organization in an executive summary.
The narrated presentation accurately and clearly describes the proposed changes.
The narrated presentation accurately and clearly provides justifications for the changes, including why addressing them will have a positive impact on the organization.
32 (32%) – 35 (35%)
The narrated presentation adequately presents a comprehensive plan to implement proposed changes.
The narrated presentation adequately describes the issues currently affecting the organization in an executive summary.
The narrated presentation adequately describes the proposed changes.
The narrated presentation adequately provides justifications for the changes, including why addressing them will have a positive impact on the organization.
28 (28%) – 31 (31%)
The narrated presentation vaguely, inaccurately, or incompletely presents a plan to implement proposed changes.
The narrated presentation inaccurately or vaguely describes the issues currently affecting the organization in an executive summary.
The narrated presentation inaccurately or vaguely describes the proposed changes.
The narrated presentation inaccurately or vaguely provides justifications for the changes, including why addressing them will have a positive impact on the organization.
0 (0%) – 27 (27%)
The narrated presentation vaguely, inaccurately, and incompletely presents a plan to implement proposed changes.
The narrated presentation inaccurately and vaguely describes the issues currently affecting the organization in an executive summary or executive summary is missing.
The narrated presentation inaccurately and vaguely describes the proposed changes or proposed changes are missing.
The narrated presentation inaccurately and vaguely provides justifications for the changes, including why addressing them will have a positive impact on the organization or justifications are missing.
· Details about the type and scope of the proposed changes.
· Identification of the stakeholders impacted by the changes.
· Identification of a change management team (by title/role).
· A plan for communicating the changes you propose.
· A description of risk mitigation plans you would recommend to address the risks anticipated by the changes you propose.
27 (27%) – 30 (30%)
The narrated presentation accurately and thoroughly details the type and scope of the proposed changes.
The narrated presentation accurately and clearly identifies the stakeholders impacted by the changes.
The narrated presentation accurately and completely identifies a change management team by title/ role.
The narrated presentation accurately and thoroughly proposes a detailed plan for communicating the changes proposed.
The narrated presentation accurately and thoroughly describes recommended risk mitigation plans that address the risks anticipated by the changes proposed.
24 (24%) – 26 (26%)
The narrated presentation adequately details the type and scope of the proposed changes.
The narrated presentation adequately identifies the stakeholders impacted by the changes.
The narrated presentation adequately identifies a change management team by title/ role.
The narrated presentation adequately proposes a detailed plan for communicating the changes proposed.
The narrated presentation adequately describes recommended risk mitigation plans that address the risks anticipated by the changes proposed.
21 (21%) – 23 (23%)
The narrated presentation vaguely or inaccurately details the type and scope of the proposed changes.
The narrated presentation vaguely or inaccurately identifies the stakeholders impacted by the changes.
The narrated presentation vaguely or inaccurately identifies a change management team by title/ role.
The narrated presentation vaguely or inaccurately proposes a detailed plan for communicating the changes proposed.
The narrated presentation vaguely or inaccurately describes recommended risk mitigation plans that address the risks anticipated by the changes proposed.
0 (0%) – 20 (20%)
The narrated presentation vaguely and inaccurately details the type and scope of the proposed changes or proposed changes are missing.
The narrated presentation vaguely and inaccurately identifies the stakeholders impacted by the changes or stakeholders are missing.
The narrated presentation vaguely and inaccurately identifies a change management team by title/ role or change management team is missing.
The narrated presentation vaguely and inaccurately proposes a detailed plan for communicating the changes proposed or communication plan is missing.
The narrated presentation vaguely and inaccurately describes recommended risk mitigation plans that address the risks anticipated by the changes proposed or recommendations are missing.
Resource Synthesis
5 (5%) – 5 (5%)
Using proper in-text citations, the response fully integrates at least 2 outside resources and 2 or 3 course-specific resources.
PowerPoint presentation includes references slide.
4 (4%) – 4 (4%)
Using proper in-text citations, the response fully integrates at least 2 outside resources and 1 course-specific resource.
PowerPoint presentation includes references slide.
3 (3%) – 3 (3%)
Using proper in-text citations, the response minimally integrates outside and course-specific resources.
PowerPoint presentation includes references slide.
0 (0%) – 2 (2%)
The response does not integrate outside and course-specific resources or no in-text citations are used.
References slide is incomplete or missing.
Presentation Narration
10 (10%) – 10 (10%)
Narration is present.
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
0 (0%) – 0 (0%)
Narration is missing.
PowerPoint Presentation:
The presentation is professional; images are appropriately attributed; images are clear. The presentation text is readable. Presentation flows well and is presented in a logical order.
9 (9%) – 10 (10%)
The presentation is professional; images are appropriately attributed; images are clear. The presentation text is readable. Presentation flows well and is presented in a logical order.
8 (8%) – 8 (8%)
Eighty percent of the presentation is professional; images are appropriately attributed; images are clear. The presentation text is readable. Presentation flows well and is presented in a logical order.
7 (7%) – 7 (7%)
Sixty to seventy nine percent of the presentation follows these guidelines: presentation is professional; images are appropriately attributed; images are clear. The presentation text is readable. Presentation flows well and is presented in a logical order.
0 (0%) – 6 (6%)
Less than sixty percent of the presentation follows these guidelines: presentation is professional; images are appropriately attributed; images are clear. The presentation text is readable. Presentation flows well and is presented in a logical order.
Written Expression and Formatting—English Writing Standards:
Correct grammar, mechanics, and proper punctuation.
5 (5%) – 5 (5%)
Uses correct grammar, spelling, and punctuation with no errors.
4 (4%) – 4 (4%)
Contains a few (one or two) grammar, spelling, and punctuation errors.
3 (3%) – 3 (3%)
Contains several (three or four) grammar, spelling, and punctuation errors.
0 (0%) – 2 (2%)
Contains many (five or more) grammar, spelling, and punctuation errors that interfere with the reader’s understanding.
Total Points: 100
Name: NURS_6053_Module05_Week11_Assignment_Rubric
Workplace Environment Assessment I submitted in Module 4
Discussion: Workplace Environment Assessment
Healthcare organizations are instrumental systems in communities since all individuals depend on them to have improved individual and community health outcomes. Therefore, ensuring healthcare organizations have a healthy and civil workplace environment is vital. The Clark Healthy Workplace Inventory is a strategic tool that can assess the degree of healthiness and civility in a healthcare organization. This provides an opportunity for mitigating issues that may promote incivility, thereby making the organization unhealthy.
Civility in my workplace.
The results of the workplace environment assessment suggest that the health and civility of my workplace are lacking. A healthy and civil workplace environment is characterized by high performance and productivity (Dutta & Chatterjee, 2020). Therefore, the results revealing that the organization is moderately healthy and civil provided a rationale for why my healthcare organization has had low performance and practitioner productivity in the past years. This suggests incorporating strategies to ensure the organization is healthy and civil, thereby maximizing productivity and performance.
My workplace experienced a lack of leadership and a non-conducive organizational culture. The lack of good leadership can promote incivility, unhealthy working conditions, inadequate patient care, and increased medical costs (Clark, Olender, Cardoni, & Kenski, 2011). According to the results, the leadership within my healthcare organization is ineffective. This revealed the need for leadership changes, such as transformational leadership, to promote a healthy workplace environment (Broome & Marshall, 2020). The scores also showed that the organizational culture within the healthcare organization, from a practitioner’s perspective, is not conducive. Therefore, this has limited the maximization of productivity and performance.
Incivility experienced
Workplace incivility can cause physical or psychological trauma. I have never faced incivility before; however, I have witnessed others face such situations. I used to work in a nursing home with various medical doctors and one nurse practitioner responsible for these residents. Most doctors were polite, but one was rude and disrespectful to the nurses. The rude Doctor will scream at the nurses anywhere, anytime he comes to the facility. One day a patient became sick, unable to eat, and had nausea and vomiting. The primary nurse called the rude Doctor and left several messages in his voicemail. The nurse practitioner went and assessed the patient and wrote a couple of orders for the ill resident. When the Doctor came in the following day, he was agitated and started yelling at the nurse practitioner at the nursing station where some residents were seated. The nurse practitioner did not respond to the Doctor but calmly emailed the manager and copied the medical director. The manager, of course, did not respond to the email. The medical director had a meeting with the practitioners, the manager, and the staff addressed the issue of civility. After a few months, the rude Doctor stopped coming to that facility.
Conclusion
The healthcare organization can adopt the DESC Model to mitigate incivility incidents. For example, in an incivility incident, such as explosive anger or harsh criticism, the four processes of the DESC Model can be used to identify the cause. Also, the model can be incorporated into tailoring interventions to mitigate existing and future incivility.
References
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). Springer.
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. JONA: The Journal of Nursing Administration, 41(7/8), 324-330. https://doi.org/10.1097/NNA.0b013e31822509c4
Dutta, S., & Chatterjee, P. (2020). A Study on the Workplace Implications of Incivility upon Worker’s Productivity. Journal of Emerging Technologibcies and Innovative Research (JETIR). https://www.academia.edu/80051459/A_Study_on_the_Workplace_Implications_of_Incivility_upon_Worker_s_Productivity

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